Privacy Policy

We are Cook Residential Limited (Company Number 08099437) and our address is Office Unit 7 Malvern View Business Park, Stella Way, Cheltenham GL52 7DQ. We own the website Cook Residential are a licensed data controller with the Information Commissioner's Office and our Registration Number is Z3227795.

As a Cheltenham Estate Agents - we have built to inform you of our houses for sale in Cheltenham, apartments for sale in Cheltenham, highlight why you should choose us to market your property, updates to our services, provide you with useful contacts and information that will speed up your buying or selling process and advise you of UK property news, news and events around Cheltenham & Gloucestershire.

What information we collect

We collect your contact details when you register on our website or complete an enquiry form. When registering on our website we will collect your name, email address and contact number as well as any further details such as your address and information about what you would like from a property or details about a property you wish to sell.

Why we collect your information

When you register with us we collect your personal details to enable us to personalise our service to you. Your information is used for the following:

  • To tailor our services to your individual needs so we can match out properties that are ideal for your requirements.
  • It informs us of your property criteria and your personal needs which allows our team to develop our knowledge of you, your property or your property requirements.
  • To improve our estate agency services based on your feedback.
Like a majority of websites, we use cookies to personalise your experience on our website and to tailor our website to make it better for you.

By surfing our website and registering your details, you give your consent to our privacy policy.

How we protect your personal details

Cook Residential operates a range of secure procedures and measures to ensure that your personal information is not accessed by others.

We do not disclose your information to Third Parties

As a company we do not sell or provide your information to parties. Your information will only be saved within Cook Residential's contact database. If you would like to be removed from our database then you can do so at any time by contacting us to remove you from our database. We will only provide your details to outside details if you give consent for example, independent mortgage advice or referring you to solicitors or any service that will be a benefit to you.

Our Terms & Conditions

You can also view our Terms and Conditions of our website at

This is our Online Privacy Policy

This written privacy policy is only applicable to information gathered from our website. This privacy policy is not applicable to data collected offline.

Amendments to our Privacy Policy

If we make any changes to our privacy policy, our amendments will be updated on this webpage.

Cook Residential's Privacy Policy was last updated on 18/03/2015.

Our Contact Details

If you have any queries about our privacy policy then do not hesitate to contact us at: or call us on 01242 500259.

You can visit us at our office:

Cook Residential
4 Tebbit Mews
Winchcombe Street
GL52 2NF