Meet the Experts
The Cook Residential team has grown in size over the years and with their combined passion for property and over 100 years combined experience, you can be assured of the best possible results whether buying or selling.
We work closely as a team and due to our experience within the industry we can all deal with a variety of property matters. Although we can all work in a varied role, we do focus on areas in which we can apply our individual strengths –from research and conducting appraisals, to progressing sales and from managing administration to selling properties on viewings our strengths combine to enable us to provide all of our sellers and buyers with an exception customer experience.
Managing Director
Michelle Cook
Michelle began her career in the industry in 2001, building a strong foundation of experience. In 2012, she founded Cook Residential and assumed the role of Managing Director. While she focuses primarily on the back-office operations and overall management of the business today, Michelle remains actively involved in the day-to-day operations of estate agency. Her dedication extends to nurturing long-term client relationships, ensuring that Cook Residential continues to deliver exceptional service and results.
Director
Zack Wojtowicz
Zack began his career in the industry in 2015 and joined Cook Residential as a Sales Consultant in 2016. His dedication and expertise quickly propelled him to the role of Sales Manager in 2018, and he further advanced to become a Director in 2021. Zack thrives on handling challenging transactions and resolving obstacles to ensure a smooth sales process. His commitment to overcoming difficulties and keeping sales on track demonstrates his invaluable contribution to our team's success.
Director
Nicola Mitchell
Nicola began her career in property in 1997 as a trainee negotiator, and through hard work and commitment, she rose to the position of Senior Manager at an independent estate agency in Cheltenham. She joined Cook Residential in 2023 as a Senior Valuer and became a Director in 2024, a role which reflects her dedication and expertise in the property industry. Nicola is passionate about every aspect of her profession, especially conducting Market Appraisals and guiding clients through the sales process. With a natural talent for interior design and an eye for detail, she loves meeting people and takes pride in offering expert advice to help clients unlock the full potential of their properties. Her tailored approach ensures that each client receives the guidance they need to achieve their property goals.
Assistant Manager
Emma Leach
Emma started her career in the property industry in 1984 and has held various roles within Sales and Lettings, including management positions. Joining the company in 2020 as a Sales Progressor, Emma's dedication and expertise quickly led to her promotion to Assistant Manager. One of Emma's greatest joys is handing over keys to excited buyers upon completion, a moment that symbolises the culmination of her commitment to exceptional customer service and seamless transactions.
Executive Sales Coordinator
Corinne Davies
Corinne began her career in 2015 as a trainee negotiator, steadily advancing to the role of Sales Manager. In 2024, she brought her expertise to Cook Residential as an Executive Sales Consultant. Corinne thrives on connecting with new people, providing insightful advice on maximising property potential, and guiding buyers to their ideal homes. Her unwavering dedication and genuine passion for property make her a valued member of our team
Senior Sales Consultant
Kate Pettigrew
Kate embarked on her career in 2001, gaining extensive experience in both sales and lettings within the property industry. Prior to joining the Cook Residential team in 2014, she excelled as a Sales Manager, bringing a wealth of knowledge and leadership to her role. Now serving as one of our Senior Sales Consultants, Kate thrives on meeting new people and passionately assists them in finding their dream homes. Her dedication to providing exceptional service and her deep-rooted enthusiasm for property makes her an invaluable member of our team.
Senior Sales Consultant
Tracey Fisher
Tracey entered the industry in 2004, starting in lettings and steadily advancing to the position of Lettings Manager. In 2020, she brought her wealth of experience and expertise to our team as one of our Senior Sales Consultants. Tracey finds immense satisfaction in conducting viewings and skilfully matching people’s property needs to help them find their dream homes. Her dedication to exceptional service and her ability to understand and fulfil client expectations make her a valued asset within our organisation.
Sales Consultant
Zac Howell
Zac joined the Cook Residential team in 2024, bringing with him an enthusiasm for matching clients to their dream homes. He thrives on building strong, lasting relationships with clients, taking the time to understand their unique needs and working hard to find them the perfect property. Zac loves negotiating sales and making sure both seller and buyer are delighted with the outcome. His dedication to client care and his commitment to matching people with the perfect property make Zac a valuable member of the Cook Residential team.
Executive Office Coordinator
Victoria Lowery
Victoria started her career in conveyancing in 2005 and pursued a law degree at Manchester University to deepen her legal expertise. With extensive experience in London’s super-prime sector, Victoria is committed to achieving exceptional client satisfaction. Joining our team in 2024, she oversees the seamless introduction of properties to the market and ensures compliance and effective marketing strategies are in place
Sales Support
Julie Carroll
Julie began her career in the industry in 1995, impressively securing a sale on a property from day one. With a deep passion for property, she thrives on meeting new people and helping them find their perfect homes. Julie's dedication and enthusiasm for selling houses have been the driving forces behind her successful career. In 2024, she brought her wealth of experience and love for the industry to our firm, where she continues to make a significant impact
Sales Support
Lisa Cook
Lisa brings a background in interior design and played a pivotal role in sales support when Michelle founded the business in 2012. Since 2020, Lisa has taken on a more integral role within the company. She finds great fulfilment in contacting clients to deliver the news that their offer has been accepted on their dream home. Lisa's expertise in interior design and her commitment to ensuring clients' satisfaction contribute significantly to the success and personalised service offered by our team.
Sales Support
Emma Hunter
Emma entered the property industry in 2002, specialising exclusively in sales throughout her career. Joining our team in 2019 as Sales Support, Emma’s role involves preparing properties to go live on the market. She thrives on the creative aspects of her job, particularly enjoying liaising with clients to ensure they are satisfied with the marketing materials before properties are listed. Emma's dedication to detail and client satisfaction ensures that every property is showcased to its fullest potential, contributing significantly to our team's success.
Office Mascot
Dexter Otto Cook
Dexter, our beloved family dog, became part of our lives in 2014 and has been an enthusiastic participant in charity events ever since. Dexter eagerly joins us at events that the team attends each year. His favourite moment is greeting clients when they come into the office to collect their new keys, as he feels it's his duty to warmly welcome them through the door.