What We Offer

Multi Award Winning Customer Service

We have been awarded and retained the title of ’The Best Agent in The County’ since 2014 in the prestigious ESTAS Awards. Based from votes from our sellers and buyers, this award is a true reflection of the service you will receive if you buy or sell through Cook Residential.

We are also listed as Excellent in the Best Estate Agency Guide meaning we were ranked within the top Estate Agents in the country. Based on analysis of over 25,000 branches on areas such as marketing, results and service.

Our reviews also speak for themselves on Facebook, Google and the ESTAS.

Cook Residential
Cook Residential

Professional Photography

First impressions count for a lot, in a competitive marketplace we do everything we can for our clients to make sure that their property stands out from the crowd. We can also offer services such as Virtual Property Tours and Virtual Staging – a service for vacant properties in order to provide a modern day furnished space as opposed to advertising an empty room.

Extensive Marketing & Proactive Approach

Managing a large database of buyers, we proactively work to generate interest on your property even before it has been launched to the open market, often selling properties to our already registered buyers for a premium price! We will advertise your property on the major online property portals such as Zoopla, Rightmove and other advertising sites. With regular reviews of the marketing and detailed updates, we work to ensure that your property is always receiving the best exposure.

Dedicated Sales Progression

Once we have agreed a sale on your property we keep in regular communication with all parties and their appointed solicitors to help assist your sale through to a swift exchange and completion, as quickly and efficiently as possible. We have over 100 years of combined experience in selling local property which helps us overcome problems and objections by providing alternative solutions to appease both parties. Agreeing a sale is only the beginning of the process and we identify that some of the main obstacles can arise further on down the line from mortgage applications or survey results for example. To ensure this process is streamlined, and as easy as possible for you, we assign your sale to one individual. This way, we can work efficiently and proactively throughout the sale and make sure that everything is moving along in a timely fashion.

Mortgage Advice

At Cook Residential Estate Agents we are passionate about making our customers property sale and purchase a seamless transaction which is why we have teamed up with the Mortgage Advice Bureau Cheltenham. They can provide you with the right advice about your finances, comparing deals from over 90 lenders, with access to over 12,000 different mortgage products – they even have access to some exclusive rates which you won’t find anywhere else and they don’t charge a fee until the move is completed. They will cut through the jargon and help you understand the world of mortgages whilst sharing their knowledge and insight into the mortgage industry with you, offering their expert advice from a range of topics, whether you are a home-mover, first time buyer or investor. They also offer advice on related services such as life insurance, income protection insurance and home insurance. By talking to an adviser either over the phone or face to face, they can ensure you get the right advice tailored to your circumstances. Follow the link below for more information and to get in contact with them directly, or alternatively please give us a call and we can organise a call back.

Legal notice: Your home may be repossessed if you do not keep up repayments on your mortgage.

Solicitors Advice

Conveyancing law can be very complicated and time consuming, with a lot of jargon! It is important to use an efficient solicitor who can explain everything to you in an easy to understand way, whilst working effectively to help the transaction move forward smoothly.

There are many points to check and consider (these include property searches, title and local area searches). With our extensive years of experience in the Cheltenham property sector, working with various solicitors on a daily basis, we are in the privileged position to be able to recommend some of the best – give us a call today and we can organise a call back and quote.


By appointing a local surveyor to produce a survey it will enable you to proceed with the purchase with confidence. If you are looking to have a survey done on your property we can recommend an independent chartered surveyor. A good surveyor will always provide you with clear, objective advice written in jargon free language you can understand. They can help identify potential costly repairs and health hazards that will provide you with an unbiased knowledge that will give you peace of mind moving forwards. If you would like for us to organise a call and quote from a surveyor please let us know.

Removal Services

We have teamed up with a local removal & storage company based in Cheltenham, offering a friendly and professional service.

They have over a decade of experience in all aspects of residential removals alongside offering storage facilities, house clearance services and even a ‘man with a van’ service.

  • Rightmove
  • Zoopla
  • NAEA Propertymark
  • The Property Ombudsman
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